Job Description

Job Title: Telecaller
Experience: 0-1 year
Location: Chennai About the company:

SANeForce is a technology company based in Chennai that provides software products and services such as Sales Force Automation, Distribution Management System (DMS), and Payroll Management across various industries such as Pharmaceutical, Healthcare, Hospital, Diagnostic, FMCG, Consumer Goods, and Dairy Industry. We are a well-established company in the industry, having helped more than 100,000 customers worldwide. Our mission is to deliver solutions with real business significance to meet our customers' essential business priorities, recognize the needs of consumers, and gain a leading role in the industry. Key Responsibilities:

1. Qualify and nurture leads by understanding customer needs, providing accurate information, and identifying opportunities for further engagement.
2. Conduct follow-up calls with potential clients, maintain records of interactions, and update customer information in the CRM system.
3. Maintain in-depth knowledge of the company's products and services to effectively communicate their benefits to customers.
4. Build rapport with new and existing customers, answer queries, address concerns, and ensure customer satisfaction throughout the process.
5. Work closely with other team members and departments to ensure marketing campaigns are effectively supported. Skills:

1. Strong verbal communication skills with the ability to speak clearly and persuasively.
2. Excellent interpersonal and listening skills.
3. Ability to build rapport with customers quickly and effectively.
4. Proficient in MS Office (Excel, Word, PowerPoint) and CRM tools.
5. Goal-oriented with a passion for achieving targets and driving results.
6. Strong time management and organizational skills. Preferred Qualifications:

Experience in telemarketing, sales, or customer service. What We Offer: • Competitive salary and performance-based incentives.
• Opportunity for growth and career advancement within the marketing department.
• A collaborative and dynamic work environment.
• Training and development programs to enhance your skills.



Interested candidates, kindly send your resume to the below mentioned mail ID
hr@saneforce.com