• 1) Acquire new customers through inbound calls, outbound calling, or email.
• 2) Understanding customer needs and answering their queries related to products or services.
• 3) Work with other departments of the organization to close more deals.
• 4) Connecting with prospective customers through their preferred means of communication.
• 5) Explain the features and benefits of the products and services to a prospect.
• 6) Follow the telecalling script to deliver the perfect pitch while talking to a prospect.
• 7) Acquire required customer information for the sales process.
• Telecalling Job Responsibilities You Should Know About
• 1) Finding new sales opportunities via inbound calls, outbound calls and email
• 2) Calling your existing as well as prospective clients to encourage purchases
• 3) Explaining the benefits of the company's products/ services to your potential clients
• 4) Gathering and updating contact details of individuals
• 5) Addressing concerns, uncertainties and suggestions of your customers and clients on time
• 6) Making note of important details for every conversation
• 7) Keeping a recording of every attempt to close sales, both successful and unsuccessful
• 8) Regularly attending team meetings to better clarify progress and expectations related to your performance
• 9) Conducting every interaction with respect regardless of the behavior of other parties
• 10) Maintaining the business database by entering, verifying and also backing up relevant data
• Skills You Need For a this Job
• 1) Objectives
• 2) Promptness
• 3) Politeness
• 4) Knowledge
• 5) Clear Communication
• 6) Empathy
• 7) Patience
• 8) Problem Solving
• 9) Technical Expertise
• 10) Flexibility
Job Type: Full-time
Pay: ?8,086.00 - ?15,000.00 per month
Benefits:
• Cell phone reimbursement
• Health insurance
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Commission pay
• Performance bonus
• Quarterly bonus
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• Technical support: 1 year (Preferred)
• tele sales: 1 year (Required)
• total work: 1 year (Required)
Language:
• Hindi (Required)
• English (Required)
Work Location: In person
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