Job Description

• Conduct outbound calls to prospective customers or existing clients.
• Introduce and promote products or services offered by the company.
• Explain product features, benefits, and pricing to potential customers.
• Answer questions and address concerns raised by customers.
• Follow a script or sales pitch to ensure consistent communication.
• Maintain a polite and professional tone during phone conversations.
• Identify and generate leads for the sales team.
• Update customer information and sales activities in the company's database.
• Achieve sales targets and quotas set by the company.
• Participate in training programs to improve product knowledge and sales techniques.
• Collaborate with team members and sales managers to achieve departmental goals.
• Keep abreast of industry trends, competitors, and market conditions.
• Adhere to company policies, guidelines, and ethical standards.

Process Co-ordinator:-

• Coordinate and oversee specific processes within the organization, ensuring they are executed smoothly and efficiently.
• Collaborate with cross-functional teams and department heads to develop and document standard operating procedures (SOPs) for various processes.
• Monitor and evaluate the performance of processes, identifying areas for improvement and implementing necessary changes.
• Develop and implement process improvement initiatives to optimize productivity, reduce costs, and enhance quality.
• Facilitate communication and coordination among team members involved in the process, ensuring effective collaboration and timely completion of tasks.
• Conduct regular process audits to identify deviations and take corrective actions as necessary.
• Monitor and manage process-related risks and issues, escalating them to the appropriate stakeholders when necessary.
• Prepare reports and presentations on process performance, highlighting key findings and recommendations.

Job Type: Full-time

Pay: ?10,000.00 - ?15,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance

Schedule:

• Day shift

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• total work: 2 years (Required)

Work Location: In person