Key Responsibilities:
Responding to customer inquiries via phone, email, and chat.
Assisting customers with product/service information and troubleshooting.
Resolving customer complaints and issues in a timely and professional manner.
Keeping accurate records of customer interactions and transactions.
Collaborating with other departments to ensure customer needs are met.
Maintaining a friendly and positive attitude while engaging with customers.
Striving to exceed customer expectations and enhance overall satisfaction.
Skills:
Strong communication and interpersonal skills.
Customer-oriented mind-set with a passion for helping others.
Problem-solving abilities and a willingness to learn.
Excellent time management and organizational skills.
Ability to work in a fast-paced environment.
Previous customer service experience is a plus.
Job Type: Full-time
Pay: ?25,000.00 - ?30,000.00 per month
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• Technical support: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
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