Telecaller
Job Description
Skills Required:
• Excellent communication skills (written & oral)
• Good interpersonal skills
• Bengali, Hindi, English language is mandatory
• Minimum 2 regional languages of Bengali, Hindi, English
Bachelor's degree in a relevant field or equivalent experience.
•
: • To provide customer satisfaction on every call/e-mail.
• To ensure closure of the ticket/e-mail within the prescribed TAT.
• To provide a speedy resolution.
• Willingness to work in rotational offs & rotational Shifts.
• To resolve product or service problems by clarifying the customer's complaint
• Handle emails/day and calls.
• Also, take care of existing customers.
• Handle inbound calls at the call center during business exigencies.
• Ensure customer satisfaction and build long-term relationships.
• Maintain detailed records of customers.
• Strong sales and persuasion skills.
• Detail-oriented with strong organizational and problem-solving skills.
• communication
• strong sales and persuasion skills
• detail-oriented
• problem-solving skills
• customer satisfaction
• excellent communication skills
• fluency in english
• english
• mail
• bengali
• good interpersonal skills
• customer care
• communication skills
• organizational skills
• fluency in bengali
• fluency in hindi
• e-mail
• hindi
• customer
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Job Detail
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Job IdJD3574954
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMurshidabad, WB, IN, India
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EducationNot mentioned
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ExperienceYear