Job Description

Job Title : Telecaller (Fluent in Telugu, Hindi, or Kannada - Additional Knowledge of English, Tamil, or Malayalam)

Location : Work from Home

About Us:

Coretip Private Limited is a private company, and Intia , our project management firm specializing in software product sales, is hiring enthusiastic Telecallers . The telecallers will be responsible for assisting with product inquiries, handling customer calls, and providing information about our services. This is a Work from Home position where you will help us expand the reach of our software solutions while ensuring excellent customer service and communication.

Key Responsibilities:

• Handle inbound and outbound calls to customers in Telugu, Hindi, or Kannada .
• Provide detailed information about Intia's software products and services to potential clients.
• Assist with product inquiries, scheduling product demonstrations, and offering support to clients.
• Maintain accurate customer records and update relevant information in the system.
• Address customer concerns and provide effective solutions in a professional and friendly manner.
• Collaborate with the team to improve customer satisfaction and achieve sales targets.

Requirements:

• Fluency in at least one of the following languages : Telugu, Hindi, or Kannada .
• Ability to communicate effectively in English, Tamil, or Malayalam .
• Previous telecalling, customer service, or sales experience is preferred
• Strong verbal communication skills with a professional and friendly demeanor.
• Ability to manage customer data accurately and confidentially.
• Comfortable working independently from home with the ability to manage tasks and time effectively.
• Proficiency in using computers and basic office software.

Job Type: Full-time

Pay: ?8,000.00 - ?10,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus

Education:

• Diploma (Required)

Experience:

• total work: 1 year (Required)

Work Location: In person