Job Description

Job Role - Telecaller

Key Responsibilities:

• Initiate and manage high volumes of outbound calls to potential clients, ensuring that the targets are being met on a daily basis.
• Identify customer needs, answer inquiries, and guide them through the sales process to achieve company targets.
• Be well-versed with the company's CRM software products and services to explain features and benefits effectively to prospective clients.
• Build and maintain strong relationships with clients, providing them with relevant information and addressing their concerns to improve customer satisfaction.
• Maintain accurate records of interactions with leads and clients in the CRM system, ensuring all communication is documented and up-to-date.
• Consistently meet daily, weekly, and monthly call targets as set by the management.
• Conduct follow-up calls to prospective clients, providing necessary information or addressing queries that may help close the deal.
• Stay updated with the latest trends and technologies in the industry to improve telecalling techniques and enhance lead conversion.
• Approach every interaction with confidence and a positive attitude, helping to establish trust and effectively engage with customers.

Requirements:

• Must have a genuine interest in interacting with customers and driving sales through calls.
• Excellent verbal communication and convincing skills, with fluency in both English and Hindi .
• Ability to work independently and manage time efficiently to meet daily call targets.
• Must have a laptop
• Willingness to collaborate with the sales and marketing team to optimise lead conversion.

Preferred Qualifications:

• Experience in telecalling or any customer-facing role is an added advantage, but freshers with strong communication skills in English and Hindi are encouraged to apply.

Pay: 15,000/month for freshers (for experienced candidates it depends on their experience and performance in the interview)

Location: Kumaraswamy Layout

Timings: 9:15am to 6:15pm

Monday to Friday: Work from Office

Saturdays WFH

Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus

Application Question(s):

• Do you have a laptop?
• Are you comfortable working 5 days from office?

Language:

• Hindi (Required)
• English (Required)

Work Location: In person