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• Contact businesses and individuals by telephone in order to promote and sell goods and services, receive orders, gather information, verify details or request donations for charitable causes.
##### Job Tasks and Responsibilities
• Contact businesses and private individuals by telephone to promote products, services and/or charitable causes.
• Solicit orders for goods and services over the telephone.
• Explain the product or service to potential customers.
• Influences customers to buy services and merchandise by following a prepared sales talk to give service and product information and price quotations..
• Completes orders by recording names, addresses, and purchases; referring orders for filling..
• Sales pitch to the customer.
• Provide pricing details.
• Receive orders over the telephone.
• Input order details into the computer system.
• Confirm orders placed with field sales representatives.
• Obtain contact details of potential customers from sources including telephone directories and purchased lists.
• Schedule appointments for sales staff to meet prospective customers.
• Conduct customer and marketing surveys.
• Answer telephone calls from potential customers who are responding to advertisements.
• Contact customers to follow up on initial interaction.
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