Job Description

:

• Making outbound calls to customers and clients to promote products and services.
• Identifying potential clients and customers and assessing their needs.
• Recording and maintaining accurate customer information and call records.
• Following up on customer inquiries and concerns.
• Achieving daily, weekly, and monthly sales targets.
• Generating leads through cold calling and other marketing techniques.
• Providing information about products and services to customers and clients.
• Handling customer complaints and resolving them effectively.
• Maintaining a positive and professional attitude at all times.

Roles and Responsibilities:

• Contact potential or existing customers to inform them about a product or service using scripts.
• Answer questions about products or the company.
• Ask questions to understand customer requirements and close sales.
• Direct prospects to the field sales team when needed.
• Enter and update customer information in the database.
• Take and process orders in an accurate manner.
• Handle grievances to preserve the company\xe2\x80\x99s reputation.
• Keep records of calls and sales and note useful information.
• Stay updated with the company\xe2\x80\x99s products/services and pricing.
• Meet daily/weekly/monthly sales targets.

Overall, the job of a telecaller requires excellent communication skills, a positive attitude, and the ability to work under pressure. A successful telecaller is one who can build rapport with customers, identify their needs, and offer them the right product or service. Job Types: Full-time, Regular / Permanent Schedule:

• Day shift
• Morning shift

Supplemental pay types:

• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor\'s (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• tele sales: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English/Hindi (Preferred)

Speak with the employer
+91-XXXXXXXXXX