Telecaller (female)

Year    Kalka, HP, IN, India

Job Description

• Stay updated on product features, services, and promotions to answer questions effectively.
• Educate customers on the benefits and features of products and services.
• Follow up with existing customers to ensure satisfaction and encourage repeat business.
• Address complaints and offer solutions, ensuring a high level of customer satisfaction.
• Submit regular reports to supervisors regarding performance, calls made, leads generated, and customer feedback.
• Familiarity with CRM software and Microsoft Office Suite (Word, Excel).
• Accurate data entry and handling customer information responsibly.
• Handling multiple calls and administrative tasks simultaneously.

Job Types: Full-time, Fresher

Pay: ?10,000.00 - ?14,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Schedule:

• Day shift
• Weekend only

Supplemental Pay:

• Performance bonus

Experience:

• total work: 1 year (Preferred)

Work Location: In person

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Job Detail

  • Job Id
    JD3567548
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kalka, HP, IN, India
  • Education
    Not mentioned
  • Experience
    Year