Telecaller Executive
Job Description
A telecaller in the automobile industry, also known as a customer support executive or telecalling officer, is responsible for generating sales leads and supporting staff with follow-up calls. Their responsibilities include:
• Making calls : Generating sales leads by making cold calls to potential customers
• Supporting staff : Assisting staff with follow-up calls for sales and service activities
• Providing information : Providing detailed information about vehicle features, services, and promotions
• Building relationships : Fostering relationships with existing clients and building rapport with potential clients
• Resolving complaints : Resolving complaints, providing solutions, and following up with customers
• Reporting : Making reports and documentation based on conversations that took place during telecalling
• Collecting data : Engaging with existing customers to collect data on the impacts of the company's merchandise or services
• Transferring leads : Transferring windows of opportunity to the appropriate department for further action
Job Type: Full-time
Pay: From ?9,000.00 per month
Benefits:
• Health insurance
Schedule:
• Day shift
Education:
• Bachelor's (Preferred)
Experience:
• Technical support: 1 year (Preferred)
• Cold calling: 1 year (Preferred)
• total work: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3570966
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMP, IN, India
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EducationNot mentioned
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ExperienceYear