Job Description

Company OverviewRubik Infotech Pvt Ltd., the largest tech-product distributor in Gujarat, specializes in IT, enterprise network security, and virtualization. Established in 1999, it leads with strategic management and offers Information Security, IT Infrastructure, and Enterprise Network services. Headquartered in Ahmedabad, it boasts a workforce of 51 to 200, focusing on creating long-term business partnerships. More details are available at .Job OverviewRubik Infotech Pvt Ltd. is seeking a full-time Junior Telecaller in Ahmedabad. The position entails managing outbound calls to potential leads and clients, helping to drive the company's business objectives through effective communication and telemarketing techniques. The ideal candidate will have strong communication and persuasive skills to generate leads successfully.Qualifications and Skills

• Proficiency in telemarketing techniques to effectively engage prospective clients and generate interest (Mandatory skill).
• Excellent communication skills to convey information clearly and professionally during calls (Mandatory skill).
• Experience as a lead generator to identify and qualify potential sales opportunities (Mandatory skill).
• Skilled in active listening to understand customer needs and address their concerns effectively.
• Ability in persuasive communication to influence and convince potential clients.
• Experience in making outbound calls to establish customer connections and generate leads.
• Customer care expertise, ensuring inquiries are handled professionally and customer satisfaction is achieved.
• Strong problem-solving skills and the ability to think quickly to respond to customer queries or objections.

• Conduct outbound calls to potential leads to establish communication and generate interest in company offerings.
• Utilize telemarketing techniques to effectively engage prospective clients and discuss their needs.
• Maintain a detailed database of client information and call outcomes, ensuring accuracy and completeness.
• Collaborate with the sales team to qualify potential sales opportunities.
• Respond to customer inquiries promptly and professionally, ensuring high levels of customer satisfaction.
• Identify customer needs effectively by employing active listening and providing appropriate solutions.
• Prepare reports on call activities and outcomes, presenting to the management for review.
• Stay updated on company products and services to provide accurate information to potential clients.

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