Job Description

Customer support executive job for real estate looking for female candidates only who want to earn good

:

• Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per telecalling script.
• Experience in Real Estate will get first preference.
• Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness, etc.
• Analyzing and reporting customer data to devise new strategies or update the existing ones
• Communicating with them through various omnichannel channels, including email, social media, phone or SMS
• Making appointments that fit into the schedule of the client and the customer.
• Informing the customers about updates, deals, offers, promotions, policies, and keep sales funnel in motion.
• Assisting them if they are facing a problem and troubleshooting it.
• Ensuring the customer has a positive experience with the company.
• Fostering a healthy relationship between the client and the customer.
• Overseeing timely delivery and payment of sales orders.
• Handling all Voice and Non-Voice Processes in BPOs & Call center.

Requirements:

Good communication skills

Negotiation Skills

Minimum 6 months Experience in Customer Handling

Graduate degree

Salary:

8000 - 16000 / Month

Interested candidate can share their resume on 88940-88942

Application Deadline: 22/11/2024

Job Types: Full-time, Permanent

Pay: From ?150,000.00 per year

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Internet reimbursement
• Paid time off

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus

Work Location: In person

Application Deadline: 25/09/2024