Job Description

Roles and Responsibilities

• Contacting customers and clients who have outstanding debts to arrange for payment.
• Negotiating payment plans with customers and clients to ensure debts are paid off in a timely manner.
• Providing customers and clients with information about their outstanding debts and the consequences of non-payment.
• Keeping detailed and accurate records of all collection efforts and communications with customers and clients.
• Following up with customers and clients on a regular basis to ensure that they are making payments on time and in accordance with their payment plans.
• Adhering to all applicable laws and regulations related to debt collection, including the Fair Debt Collection Practices Act.
• Excellent communication and negotiation skills.

Qualifications:

• Experience: Graduate with 2 to 3 years of experience in the (Personal Loan) collection II Recovery.
• Language: English, Hindi, Marathi and any other regional languages
• Working: 6 Days
• Week off: 1 Day week-off
• Shift: Day Shift

Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund
• Work from home

Schedule:

• Day shift

Application Question(s):

• What are the regional languages do you know?
• Do you have a personal laptop with a good internet connections?
• Are you comfortable with 20-25k In-hand Salary?

Experience:

• Debt Management: 1 year (Required)
• Debt Collections: 1 year (Required)
• Debt/Loan Recovery: 1 year (Required)

License/Certification:

• Debt Recovery Agency (DRA) Certified (Required)

Work Location: Remote