Tele Calling Executive
Job Description
The Telecaller is responsible for making outbound calls to potential customers to generate sales leads, confirm reservations, and provide information about the hotel's services and promotions. They also handle inbound inquiries and ensure excellent customer service. Key Responsibilities Make outbound calls to potential customers to promote hotel services and special offers. Respond to inbound inquiries regarding reservations, services, and amenities. Confirm and follow up on reservations. Provide information about room availability, pricing, and special packages. Maintain a database of customer information and call logs. Follow up with guests post-stay for feedback and encourage repeat bookings. Coordinate with the sales and front office teams to ensure seamless guest experiences. Handle customer complaints and issues efficiently, escalating when necessary. Achieve weekly and monthly call and sales targets.
Job Types: Full-time, Permanent
Pay: ?10,000.00 - ?14,000.00 per month
Benefits:
• Cell phone reimbursement
• Commuter assistance
• Internet reimbursement
Schedule:
• Day shift
Supplemental pay types:
• Performance bonus
Education:
• Bachelor's (Preferred)
Experience:
• total work: 5 years (Preferred)
• Telecalling: 5 years (Preferred)
Language:
• English (Preferred)
Work Location: In person
Application Deadline: 21/07/2024
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Job Detail
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Job IdJD3386470
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWB, IN, India
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EducationNot mentioned
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ExperienceYear