We are looking to hire an experienced, customer-oriented telesales executive to utilize inbound and outbound telephone calls to achieve sales targets. The telesales executive's responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received.
Telesales Executive Responsibilities:
• Calling existing and potential customers to persuade them to purchase company products and services.
• Generating promising leads for the outside sales team to pursue.
• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts proffered by the company to drive sales and respond to customer rejections.
• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Telesales Executive Requirements:
• High school diploma or GED.
• Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.
• Proven experience working as a telesales executive.
• Excellent organizational and problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.
Job Type: Full-time
Pay: ?8,086.00 - ?29,307.18 per month
Schedule:
• Day shift
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)
Language:
• English (Preferred)
Work Location: In person
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