Tele Calling Executive
Job Description
About Us: Join Satyam Ford, a leading Authorised Ford service station committed to top-notch service and customer satisfaction. We seek a Telecaller cum Customer Care Executive to enhance our customer service and expand our customer base.
Responsibilities:
• Make outbound calls to inform customers about our services and promotions.
• Handle inbound inquiries, schedule appointments, and address customer concerns.
• Follow up with customers post-service to ensure satisfaction and gather feedback.
• Maintain and update customer records.
• Assist with service bookings and coordinate with the service team.
• Resolve customer complaints promptly and professionally.
• Be responsible for any additional duties that are related to Customer Care
Requirements:
• Minimum 1+ years of experience in telecalling or customer care, preferably in the Automotive Industry.
• Excellent communication and interpersonal skills.
• Strong customer service orientation and problem-solving abilities.
• Proficiency in MS Office and familiarity with CRM systems.
• High school diploma or equivalent.
Benefits: Good Incentives.
Job Type: Full-time
Pay: ?15,000.00 - ?25,000.00 per month
Education:
• Higher Secondary(12th Pass) (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3387889
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMH, IN, India
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EducationNot mentioned
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ExperienceYear