Job Description

Job Summary :
As a Telecalling Executive at Archish Fertility & IVF, you will be responsible for reaching out to potential clients, educating them about fertility treatments and IVF services, and scheduling consultations. You will play a key role in driving lead generation, providing excellent customer service, and contributing to the growth of our clinic.

Key Responsibilities :

• Conduct outbound calls to potential clients to introduce Archish Fertility & IVF services, with a focus on fertility treatments, IVF, and related procedures.
• Understand the client's needs, provide information, answer queries, and schedule appointments with doctors or specialists.
• Follow up on leads, ensuring that all inquiries are addressed and converted into consultations.
• Maintain a detailed record of customer interactions and document all necessary information in the CRM system.
• Meet daily, weekly, and monthly targets for calls, leads, and appointments set.
• Ensure all calls are professional, polite, and informative, adhering to the clinic's guidelines and standards.

Skills and Qualifications :

• High school diploma or equivalent; further education or training in sales, customer service, or healthcare is a plus.
• Previous experience in telecalling, telesales, or customer service, preferably in the healthcare or fertility sector.
• Excellent verbal communication skills in [insert language(s)].
• Strong listening skills and the ability to address client concerns effectively..
• Self-motivated with a passion for helping people and contributing to their fertility journey.
• Ability to work well under pressure and meet performance targets.

Key Attributes :

• Empathy and patience in dealing with prospective clients.
• Professional appearance and demeanor.
• Goal-oriented with a drive to achieve sales targets.
• Ability to handle sensitive and confidential information with discretion..

Job Type: Full-time

Pay: ?18,000.00 - ?25,000.00 per month

Benefits:

• Health insurance
• Paid sick time

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Work Location: In person