Tele Calling Executive

Year    JH, IN, India

Job Description

• Engage with potential patients and inquiries through phone calls to provide information on Ankuram IVF services, procedures, and facilities.
• Respond promptly to patient queries and schedule initial consultations, follow-ups, and treatment appointments.
• Maintain accurate patient records, documenting call details and updating patient information in the database.
• Conduct regular follow-up calls with patients, ensuring they are informed about their appointments, treatment schedules, and any other important details.
• Assist patients with basic questions about the IVF process and provide reassurance as needed, guiding them on next steps.
• Handle patient feedback professionally and escalate concerns to the appropriate departments for resolution.
• Collaborate with other departments, such as front office and operations, to ensure a seamless patient experience.

Job Types: Full-time, Permanent, Fresher

Pay: ?8,086.00 - ?15,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift
• Fixed shift
• Weekend only

Supplemental Pay:

• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Required)
• Sales: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person

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Job Detail

  • Job Id
    JD3521459
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    JH, IN, India
  • Education
    Not mentioned
  • Experience
    Year