• Engage with potential patients and inquiries through phone calls to provide information on Ankuram IVF services, procedures, and facilities.
• Respond promptly to patient queries and schedule initial consultations, follow-ups, and treatment appointments.
• Maintain accurate patient records, documenting call details and updating patient information in the database.
• Conduct regular follow-up calls with patients, ensuring they are informed about their appointments, treatment schedules, and any other important details.
• Assist patients with basic questions about the IVF process and provide reassurance as needed, guiding them on next steps.
• Handle patient feedback professionally and escalate concerns to the appropriate departments for resolution.
• Collaborate with other departments, such as front office and operations, to ensure a seamless patient experience.
Job Types: Full-time, Permanent, Fresher
Pay: ?8,086.00 - ?15,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Day shift
• Fixed shift
• Weekend only
Supplemental Pay:
• Performance bonus
Education:
• Bachelor's (Preferred)
Experience:
• total work: 1 year (Required)
• Sales: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
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