Job Description

Roles & Responsibilities:

• Making outbound calls to current and prospective customers to encourage the purchase of products, and services or gather information.
• Taking inbound and mixed calls, responding to queries, and documenting activity in the CRM.
• Achieving daily or weekly call targets as set by the organisation.
• Noting down the key points of each conversation.
• Gathering and documenting sales data in CRM, such as meetings and appointments, as well as visitor and customer information
• Building and sustaining strong client connections by responding to requests and complaints as soon as possible.
• Resolving product and service-related questions and difficulties.
• Keeping track of all successful and unsuccessful sales attempts.
• Maintaining current knowledge of products, industry trends, and sales strategies.

Skills:

• Technical expertise
• Problem-solving and flexibility
• Clarity in Communicating
• Understand Your Product/Service
• Enhancing customer interactions
• Building customer relationships
• Managing objections and inquiries

Experience: 1-2 yrs.

Education: Bachelors degree in any field, Masters degree in any field

Location: Hazaribag, Jharkhand

Job Type: Full-time

Pay: ?8,000.00 - ?10,000.00 per month

Schedule:

• Day shift
• Fixed shift

Education:

• Bachelor's (Preferred)

Experience:

• Telecommunication: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person