Job Description

A telecaller job profile for Ravanda Fashion typically includes the following responsibilities, skills, and qualifications: : As a Telecaller for Ravanda Fashion, your role will involve promoting products, handling customer queries, and providing excellent customer service. You will be the voice of the company, interacting with clients to ensure a seamless shopping experience. Responsibilities: 1. Customer Engagement: Make outbound calls to potential and existing customers to promote fashion products or services. Inform customers about discounts, new arrivals, and promotional offers. Handle inbound calls for customer queries, complaints, and feedback. 2. Sales Support: Explain product features, benefits, and pricing to customers. Encourage upselling and cross-selling of fashion items. 3. Data Management: Maintain a database of customer information and call logs. Update records after every customer interaction. 4. Feedback Collection: Gather customer feedback to improve products and services. Address grievances promptly and escalate when necessary. 5. Team Collaboration: Work closely with the sales and marketing teams to align customer outreach with business objectives. Required Skills: Excellent verbal communication in the required languages (e.g., English, Hindi, or local languages). Persuasive and confident tone. Basic computer skills for data entry and CRM software. Ability to multitask and manage time effectively. Polite and customer-centric attitude. Qualifications: High school diploma or equivalent (Bachelor's degree preferred). Prior experience in telecalling, customer service, or sales is advantageous. Interest or knowledge in fashion and retail is a plus. Work Environment: Typically an office-based role, with shifts depending on the business's operating hours. Performance-based incentives may be offered. Let me know if you'd like a customized version or additional details!

Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?12,000.00 per month

Benefits:

• Health insurance

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• Commission pay
• Performance bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person