Job Description

Telecaller at Study Palace Hub

Position: Telecaller
Location: 2nd floor, Goraknath Complex, Boring Rd, above Dosa Plaza, Chauraha, Patna, Bihar 800001
Employment Type : [Full-time]
Salary: [10,000 - 15,000 per month]

Overview:

As a Telecaller at Study Palace Hub, you will be responsible for conducting outreach to prospective students and parents, providing information about our educational programs and services. Your primary duties will include making outbound calls, answering inquiries, promoting courses, and assisting with the enrollment process. You will also maintain accurate records of calls and interactions, ensuring high-quality customer service and follow-up. The ideal candidate should have excellent communication skills, a friendly demeanor, and a passion for education.

Key Responsibilities:

• Make outbound calls to potential students and parents.
• Provide detailed information about courses and services.
• Address inquiries and resolve concerns effectively.
• Promote Study Palace Hub's values and offerings.
• Maintain records of calls and interaction details in the CRM system.
• Collaborate with team members to achieve required targets.
• Handling both inbound and outbound calls as per business requirements.
• Key Performance Indicators (KPIs).

Qualifications:

• Bachelor's degree in any stream.
• Excellent verbal communication skills (English & Hindi).
• Proficient in Microsoft Office and office management software.
• Strong interpersonal skills and a positive attitude.
• Ability to work independently and as part of a team.
• Previous experience in telecalling or customer service is a plus.
• Ability to handle rejection and work under pressure.
• Detail-oriented and able to manage customer data accurately.
• Problem-solving attitude with a focus on customer satisfaction.

Work Location: On-Site

If Interested means kindly drop your resume to:

Mail: hr@studypalacehub.com

Contact: +91-, 7903843746 (Whatsapp)

Head office: [Office No. 806, 8th floor | KLJ Tower North | Netaji Subhash Place | Pitampura| New Delhi - 110034 | India]

How to Apply:

If you are passionate about Tellecalling and eager to make a difference, please submit your resume and a cover letter to [ hr@studypalacehub.com ] with the subject line " Telecalling Executive Application ."

We look forward to welcoming a new member to our team!

Schedule:

• Day shift (10:00 am - 19:00 pm)
• Week off: Sunday

Join us at Study Palace Hub and play a vital role in helping students achieve their educational goals!

Job Type: Full-time

Pay: ?10,000.00 - ?15,000.00 per month

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person