to join our healthcare team. The ideal candidate will be responsible for engaging with patients, scheduling appointments, answering inquiries, and providing exceptional service. This role is crucial in ensuring smooth communication between the healthcare centre and patients, improving patient satisfaction, and supporting overall operational efficiency.
Key Responsibilities
1. Patient Appointment Scheduling
Contact patients to schedule appointments with healthcare providers.
Follow up with patients to confirm appointments and send reminders.
Manage and update patient appointment calendars.
2. Patient Inquiries and Assistance
Respond to incoming calls and queries from patients, providing accurate and timely information about services, procedures, and healthcare providers.
Address any concerns or issues patients may have, offering solutions or escalating them to the appropriate department.
Explain healthcare services, insurance coverage, and billing procedures when necessary.
3. Data Entry and Record Management
Update and maintain patient databases with accurate contact information, appointment details, and medical history (when applicable).
Ensure patient confidentiality and follow privacy regulations (HIPAA compliance).
4. Follow-up and Patient Engagement
Conduct follow-up calls to remind patients of upcoming appointments or necessary medical procedures.
Engage with patients post-appointment to gather feedback on their experience and ensure patient satisfaction.
Required Skills and Qualifications
SSC/Intermediate/Graduation is required.
Previous work experience in hospitals and healthcare centres is an added advantage.
A general understanding of healthcare procedures, medical terms, and patient care.
The ability to remain calm, patient, and adaptable in fast-paced and sometimes unpredictable healthcare settings
Interested candidates can share resume to info@sirishealthcare.com or reach out to 9652742804
Job Types: Full-time, Contractual / Temporary
Pay: ?10,000.00 - ?15,000.00 per month
Benefits:
Provident Fund
Schedule:
Day shift
Work Location: In person
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Job Detail
Job Id
JD3616723
Industry
Not mentioned
Total Positions
1
Job Type:
Contract
Salary:
Not mentioned
Employment Status
Permanent
Job Location
TS, IN, India
Education
Not mentioned
Experience
Year
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Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.