Tele Caller Executive
Job Description
Key Responsibilities:
- Contact clients with overdue accounts via phone/email to collect payments
- Negotiate payment plans and settlements with clients
- Update customer records and accounts accordingly
- Handle customer inquiries and resolve issues promptly
- Perform miscellaneous tasks, such as:
- Data entry and data management
- Sending reminders and notifications to clients
- Assisting in other departments as needed
- Maintain accurate records of all calls, emails, and transactions
- Adhere to company policies and procedures
- Collaborate with colleagues to achieve team goals
Requirements:
- Excellent communication and negotiation skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Proficiency in MS Office and CRM software
- Bachelor's degree preferred
- 1-2 years of experience in telecalling or customer service.
Job Type: Full-time
Pay: ?8,086.00 - ?10,000.00 per month
Benefits:
• Cell phone reimbursement
• Health insurance
• Leave encashment
• Provident Fund
Schedule:
• Day shift
Supplemental pay types:
• Yearly bonus
Education:
• Bachelor's (Preferred)
Experience:
• Technical support: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)
Language:
• Hindi (Required)
• English (Required)
Work Location: In person
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Job Detail
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Job IdJD3386724
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWB, IN, India
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EducationNot mentioned
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ExperienceYear