Job Description

Job Title: Telecaller

Job Overview:

Join our team as a Tele caller and be the voice of our exceptional services! We are looking for individuals who can provide top-notch customer service over the phone. As a Telecaller, you'll engage with customers who inquire about our services, providing them with accurate information and ensuring their satisfaction. With only 10 calls per day, you'll have the opportunity to focus on each interaction and gather valuable feedback to help us continually improve.

Key Responsibilities:

- Handle inbound calls from customers inquiring about our services.

- Provide detailed information about our services and answer any questions or concerns.

- Maintain a friendly and professional demeanour throughout the call.

- Listen actively to customer feedback and suggestions.

- Record customer inquiries and feedback accurately in the database.

- Collaborate with the team to address any customer issues or concerns effectively.

Requirements:

- Excellent communication skills .

- Customer service experience is preferred but not mandatory.

- Ability to effectively communicate complex information in a clear and concise manner.

- Strong active listening skills and attention to detail.

- Patience and empathy in handling customer inquiries and concerns.

- Basic computer skills and familiarity with CRM systems is a plus.

- Ability to work well in a team environment.

- High school diploma or equivalent.

Benefits :

- Competitive salary and performance-based incentives.

- Comprehensive training provided.

- Opportunity for career growth and advancement.

- Supportive and collaborative work environment.

How to Apply:

If you're passionate about providing excellent customer service and thrive in a dynamic environment, we'd love to hear from you! Please send your resume/CV to hr@colourstreak.com or can call us at +91 92309 86045 with the subject line "Telecaller Application".

Job Type: Full-time

Pay: ?10,000.00 - ?15,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Leave encashment
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Work Location: In person