• Strong communication skills, both verbal and written, with the ability to engage customers in a clear, positive, and professional manner.
• Basic knowledge of customer support systems and technology. Prior experience with CRM systems is a plus but not required.
• Willingness to learn and adapt to new systems and processes. We provide training to ensure you are fully equipped to succeed.
• Strong problem-solving skills and attention to detail.
• Ability to handle difficult or upset customers calmly and professionally.
• Ability to work both independently and collaboratively as part of a team.
• Strong time management and organizational skills.
• Empathy, patience, and a customer-first attitude.
Job Type: Full-time
Pay: ?10,000.00 - ?15,000.00 per month
Schedule:
• Day shift
• Morning shift
Supplemental Pay:
• Yearly bonus
Education:
• Bachelor's (Preferred)
Experience:
• Technical support: 1 year (Preferred)
Language:
• English (Required)
Work Location: In person
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