Tele Caller Executive
Job Description
Key Responsibilities:
• Contact customers via phone to remind them of outstanding payments and discuss repayment options.
• Explain payment terms and conditions clearly to customers, addressing any questions or concerns they may have.
• Negotiate repayment schedules with customers in a respectful and professional manner.
• Accurately document all customer interactions, payment commitments, and follow-up details in the system.
• Collaborate with the collections team to meet targets and achieve monthly and quarterly goals.
• Handle customer interactions with empathy and professionalism to maintain positive relationships with clients.
• Escalate any complex cases to the supervisor for further assistance.
Qualifications and Skills:
• Undergraduate or graduate candidates are welcome to apply.
• Good communication and negotiation skills.
• Basic computer knowledge and familiarity with office software.
• Ability to remain calm under pressure and handle challenging conversations.
Job Type: Full-time
Pay: ?16,000.00 - ?18,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Commission pay
• Performance bonus
Experience:
• Negotiation: 1 year (Required)
Work Location: In person
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Job Detail
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Job IdJD3525288
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUjjain, MP, IN, India
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EducationNot mentioned
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ExperienceYear