? Contact customers with overdue payments through phone, email, or messages to remind them.
? Proactively follow up with clients via email, phone calls to ensure timely resolution of overdue payments.
? Collaborate with the sales, finance, and collections teams to resolve any issues preventing payment.
? Escalate unresolved issues to senior management when necessary.
? Maintain accurate records of all customer communication and payment status.
? Monitor and update credit limits for customers based on their payment history, account status, and company policy.
? Work with the finance team to ensure credit limits are in line with financial health and risk management.
? Prepare regular reports on credit limits and customer payment behaviors.
? Maintain positive relationships with clients while ensuring that payment collections and credit management processes are followed.
Job Type: Full-time
Pay: ?10,000.00 - ?12,000.00 per month
Schedule:
• Fixed shift
Education:
• Bachelor's (Preferred)
Work Location: In person
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