• Make outbound calls to customers to promote products and services, or follow up on recent purchases.
• Respond to customer inquiries and provide information about products and services.
• Resolve customer complaints and provide appropriate solutions.
• Keep records of all customer interactions and transactions, updating customer information in a database as necessary.
• Meet and exceed sales and customer satisfaction targets.
• Continuously improve product and service knowledge to provide accurate information to customers.
• Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings.
• Follow all company policies and procedures, including those related to confidentiality and data security.
• Participate in training and development opportunities to improve skills and knowledge.
• Adhere to schedules and work efficiently under pressure to meet deadlines
Education : Any Graduate
Job Type: Full-time
Pay: ?8,500.00 - ?12,000.00 per month
Schedule:
• Day shift
Supplemental Pay:
• Yearly bonus
Education:
• Bachelor's (Preferred)
Experience:
• Technical support: 1 year (Preferred)
• tele sales: 2 years (Required)
• total work: 2 years (Required)
Language:
• Hindi (Preferred)
• English (Required)
Work Location: In person
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