Urgent opening for Tele caller or Tele counsellor position in a renowned education sector.
Company Name : ICA Edu kill Pvt Ltd
Walk in interview is going on.
Exp - Min 6 month experience in Telecalling profile [ Education industry pref.]
Qualification- Any graduate
Male/ Female both can apply
Salary - 15K to 20K
Location : Kolkata
Candidate must be fluent in English.
Job role :
Make outbound calls to prospective and existing customers based on provided lists, leads, or databases.Introduce company products or services to customers and explain their features, benefits, and pricing.Engage in active listening to understand customer needs and preferences.Provide accurate information about products or services and answer customer inquiries.Persuade customers to purchase products or services or schedule appointments, as per campaign objectives.Follow predefined scripts and sales processes while adapting communication style to individual customer interactions.Collect and record customer information, including contact details, preferences, and feedback, in the CRM system.Maintain a high level of professionalism and customer service standards during all interactions.Meet or exceed daily, weekly, and monthly performance targets for call volume, conversion rates, and sales revenue.Handle customer objections and concerns effectively, striving to overcome obstacles and close sales.Collaborate with the sales team to share insights, feedback, and best practices for improving sales performance.Adhere to company policies and procedures, including compliance with telemarketing regulations and ethical standards.Participate in training sessions and skill development activities to enhance sales techniques and product knowledge.Interested candidate can call on 9007453863 or can send ur cv at hr.recruiter@icagroup.inJob Types: Full-time, PermanentPay: \xe2\x82\xb915,000.00 - \xe2\x82\xb920,000.00 per monthBenefits:

• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person