Job Description

We are looking for a motivated and skilled Tele-Caller to join our team. The ideal candidate should possess excellent communication skills, both in English and Hindi, and have a good understanding of computer applications. As a Tele-Caller, you will be responsible for reaching out to customers, addressing their queries, and promoting our services.

Key Responsibilities:

• Make outbound calls to customers and potential clients.
• Effectively communicate information about our services.
• Answer customer queries in a professional manner.
• Follow up with leads and maintain customer relationships.
• Update and maintain customer information in the database.
• Meet daily/weekly/monthly call and conversion targets.
• Handle objections and resolve customer issues in a timely manner.
• Maintain a positive attitude and professional demeanor.

Requirements:

• Good command over English and Hindi.
• Basic knowledge of computers (MS Office, internet usage, etc.).
• Strong verbal communication and listening skills.
• Ability to work independently as well as in a team.
• Previous tele-calling or customer service experience is a plus, but not mandatory.
• Positive attitude and a customer-centric approach.

Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?15,000.00 per month

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)
• Tele-calling or customer service?: 1 year (Preferred)
• Computer operation: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person