• Know the product or service: Telecallers should have a detailed understanding of the product or service offerings.
• Update contact details: Telecallers should regularly update and get contact details from individuals.
• Meet sales targets: Telecallers should meet or exceed their sales targets.
• Stay up to date on market trends: Telecallers should keep up with market trends to better help customers.
• Sell products or services: Telecallers are responsible for selling products or services and answering customer queries over the phone.
• Inform customers: Telecallers should discuss products and services with potential customers, and ensure they are aware of the brand.
• Take notes: Telecallers should take notes during conversations to help with follow-ups.
• Gather sales data: Telecallers should gather and document sales data, such as meetings and appointments, in CRM.
Other responsibilities of a telecaller include:
• Calling active or old customers to encourage purchases
• Acquiring and updating contact details
• Having good communication skills
• Being able to inform and pursue potential prospects
• Having detailed knowledge of the product to help customers with problems
• Being a hard-working individual
• Having good time management abilities
• Having strong decision-making skills
• Being able to tolerate stress and pressure
Job Types: Full-time, Fresher
Pay: ?10,000.00 - ?15,000.00 per month
Schedule:
• Day shift
• Morning shift
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• Technical support: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
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