Designation: Telecaller
Location: Ludhiana
:
• Make outbound calls to potential and existing customers.
• Introduce and promote our garment products and services.
• Identify and qualify leads through phone interactions.
• Maintain and update customer databases with accurate information.
• Assist customers with inquiries and provide product information.
• Upsell and cross-sell garment items based on customer needs.
• Conduct follow-up calls to ensure customer satisfaction and gather feedback.
• Track leads and maintain a record of customer interactions.
• Work closely with the sales and marketing teams to develop strategies for increasing sales.
• Participate in team meetings to discuss targets and share insights.
• Prepare daily/weekly reports on call activities and sales performance.
• Analyze trends and customer feedback to improve service quality.
Job Type: Full-time
Pay: ?12,000.00 - ?18,000.00 per month
Schedule:
• Day shift
Work Location: In person
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