Job Title: Telecaller/Teleconsultant Company: Kompass Immigration Location: Andheri West, Mumbai Type: Full-time About Kompass Immigration: Kompass Immigration is a leading Immigration & Overseas consultancy with a commitment to providing high-quality services to individuals aspiring to move abroad. Located in Andheri West, Mumbai, we are urgently seeking confident and skilled Telecallers/Teleconsultants to join our dynamic team. Position Overview: As a Telecaller/Teleconsultant at Kompass Immigration, you will play a pivotal role in initiating and managing outbound calls to potential clients interested in immigration services. This position requires excellent communication skills, a strong understanding of immigration processes, and the ability to engage with clients effectively. The successful candidate will contribute to promoting our consultancy services and ensuring a positive experience for potential clients. Responsibilities: Outbound Calling:Initiate outbound calls to potential clients who have expressed interest in immigration services through inquiries, website, social media, or other sources. Information Dissemination:Provide accurate and detailed information to potential clients about various immigration programs, eligibility criteria, documentation requirements, and other relevant information. Client Engagement:Engage with prospective clients professionally and courteously, addressing queries, clarifying doubts, and building rapport to instill confidence in our services. Appointment Setting:Schedule appointments for interested clients to connect with immigration consultants or advisors for personalized guidance and consultation. Follow-up:Conduct follow-up calls with leads who have shown interest but haven\'t taken further action, aiming to convert them into active clients. Database Management:Maintain a record of all communication and interactions with potential clients in the CRM system, ensuring accurate and up-to-date information. Market Research:Stay updated with the latest immigration policies, regulations, and industry trends to provide accurate and relevant information to clients. Customer Feedback:Gather feedback from clients and prospects, identifying areas for improvement in our services and communication. Desired Candidate Criteria:
Excellent communication and impeccable English language skills, both verbal and written.
At least 1 year of telecalling experience, preferably from the Immigration industry.
Strong convincing and negotiation skills.
Patience and empathy to understand clients\' concerns and provide suitable solutions.
If you are a self-motivated individual with a passion for helping clients achieve their immigration goals, we invite you to join our team. We offer a competitive salary and a dynamic work environment. Immediate joiners are preferred. To apply, please connect to us on Hr2.kompass@gmail.com Job Type: Full-time Salary: 18,000.00 - 25,000.00 per month Benefits: