Tele Caller Executive

Year    Mumbai, Maharashtra, India

Job Description

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Job Title: Telecaller/Teleconsultant Company: Kompass Immigration Location: Andheri West, Mumbai Type: Full-time About Kompass Immigration: Kompass Immigration is a leading Immigration & Overseas consultancy with a commitment to providing high-quality services to individuals aspiring to move abroad. Located in Andheri West, Mumbai, we are urgently seeking confident and skilled Telecallers/Teleconsultants to join our dynamic team. Position Overview: As a Telecaller/Teleconsultant at Kompass Immigration, you will play a pivotal role in initiating and managing outbound calls to potential clients interested in immigration services. This position requires excellent communication skills, a strong understanding of immigration processes, and the ability to engage with clients effectively. The successful candidate will contribute to promoting our consultancy services and ensuring a positive experience for potential clients. Responsibilities: Outbound Calling:Initiate outbound calls to potential clients who have expressed interest in immigration services through inquiries, website, social media, or other sources. Information Dissemination:Provide accurate and detailed information to potential clients about various immigration programs, eligibility criteria, documentation requirements, and other relevant information. Client Engagement:Engage with prospective clients professionally and courteously, addressing queries, clarifying doubts, and building rapport to instill confidence in our services. Appointment Setting:Schedule appointments for interested clients to connect with immigration consultants or advisors for personalized guidance and consultation. Follow-up:Conduct follow-up calls with leads who have shown interest but haven\'t taken further action, aiming to convert them into active clients. Database Management:Maintain a record of all communication and interactions with potential clients in the CRM system, ensuring accurate and up-to-date information. Market Research:Stay updated with the latest immigration policies, regulations, and industry trends to provide accurate and relevant information to clients. Customer Feedback:Gather feedback from clients and prospects, identifying areas for improvement in our services and communication. Desired Candidate Criteria:
  • Excellent communication and impeccable English language skills, both verbal and written.
  • At least 1 year of telecalling experience, preferably from the Immigration industry.
  • Strong convincing and negotiation skills.
  • Patience and empathy to understand clients\' concerns and provide suitable solutions.
If you are a self-motivated individual with a passion for helping clients achieve their immigration goals, we invite you to join our team. We offer a competitive salary and a dynamic work environment. Immediate joiners are preferred. To apply, please connect to us on Hr2.kompass@gmail.com Job Type: Full-time Salary: 18,000.00 - 25,000.00 per month Benefits:
  • Cell phone reimbursement
  • Paid time off
Schedule:
  • Day shift
  • Fixed shift
Application Question(s):
  • Can you commute to Andheri (West) comfortably?
  • Do you speak impeccable English?
  • What is your current take-home salary?
Experience:
  • telecalling: 1 year (Required)
Speak with the employer
+91 8356878223

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Job Detail

  • Job Id
    JD3245122
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year