Job Description

We are seeking a proactive and enthusiastic Telecaller to join our dynamic team in the digital marketing services domain. The ideal candidate will be responsible for reaching out to potential clients via calls, emails, and WhatsApp, to promote and sell our digital marketing services. This role requires strong communication skills, a customer-centric approach, and the ability to handle follow-ups to close sales and achieve monthly targets.

Key Responsibilities:

• Lead Generation & Prospecting:
• Reach out to potential clients through outbound calls, emails, and WhatsApp messages to introduce our digital marketing services (SEO, SEM, SMM, PPC, etc.).Identify decision-makers and assess their needs for digital marketing solutions.
• Client Engagement:

Initiate and maintain conversations with prospects, educating them on our services and how they can benefit from our solutions.Build rapport and trust with potential clients to nurture long-term relationships.

• Follow-ups:

Perform regular follow-ups with potential and existing clients to ensure timely responses and build strong relationships.Schedule and confirm meetings or calls with sales teams for in-depth consultations.Convert leads into customers by understanding client requirements and recommending appropriate digital marketing services.Close sales and meet or exceed monthly sales targets.Address client queries and concerns promptly and effectively via calls, emails, or WhatsApp. assist in resolving customer issues to ensure satisfaction and long-term engagement.Maintain accurate records of calls, emails, leads, and conversions in CRM software.Provide regular updates to the team and managers about lead status, conversion progress, and performance metrics.

Skills & Qualifications:

• Sales Conversion:
• Customer Support & Problem Solving:
• Reporting:
• Education:
• Master's or Bachelor's degree in Marketing, Communications, or related field is a plus.
• Experience:

Prior experience in telecalling, telesales, or customer service, preferably in the digital marketing or IT services domain.Experience with cold calling, lead generation, and sales conversion.

• Communication Skills:

Excellent verbal and written communication skills.Strong ability to convey technical services in a simple and engaging way.Familiarity with CRM software and basic office software (MS Excel, Word).Knowledge of digital marketing services and concepts is preferred.

• Technical Skills:
• Key Competencies:
• Strong persuasion and negotiation skills.
• Ability to manage time effectively and work independently.
• Goal-oriented with a track record of meeting or exceeding sales targets.
• Customer-focused, empathetic, and solution-oriented.
• Why Join Us:
• Work in a fast-paced and innovative digital marketing environment.
• Opportunities for career growth and skill development.
• Competitive salary and performance-based incentives.
• A supportive and collaborative team culture.

How to Apply:
Interested candidates can send their resume to hrm@sggurukul.com.

Job Type: Full-time

Pay: ?12,000.00 - ?16,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person