Job Description

telecaller's job is to represent a company and make phone calls to customers, either existing or potential, to generate sales or leads:
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• Make calls : Telecallers make outbound calls to potential customers to promote products or services. They also handle incoming calls from customers to address inquiries or complaints.

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• Explain products : Telecallers explain the features, benefits, and pricing of products or services to customers.

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• Close sales : Telecallers persuade customers to make purchases or schedule appointments.

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• Maintain records : Telecallers keep accurate records of customer interactions in a database.

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• Answer questions : Telecallers answer customer queries and address grievances or suggestions.

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• Follow up : Telecallers check in with existing clients and collect data on the impact of the company's products or services.

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• Route opportunities : Telecallers route opportunities to the relevant department.

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• Update contact information : Telecallers obtain and update lists of individuals' contact details.

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• Attend meetings : Telecallers attend regular team meetings to clarify progress and performance-related expectations.

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Telecallers should have excellent verbal communication and persuasion skills, and be able to address a client's needs while nudging them toward the company's offerings. They should also be able to manage multiple tasks and meet sales targets.

Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

• Health insurance

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person