Tele Caller Executive
Year Mansarovar, Jaipur, Rajasthan, India
Job Description
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Studybase is looking for a passionate and experienced individual to join us as a Tele caller Customer Support Executive. Responsible for contacting customers and responding to their requests in a professional manner. Main goal for this role is to ensure excellent customer satisfaction to the customers. In addition to this, candidate should have good listening skills with the ability to complete the required tasks simultaneously. Responsibilities
- Understanding the products and services provided by the company.
- Supporting the customer through an email ticketing system and phone calls.
- Resolving customer complaints and queries.
- Providing the new employees with training sessions for enhancing their skills.
- Offering exceptional customer service and satisfaction.
- Following up with customers for any further information.
- Taking feedback from the customers.
- Contributing the work to the company\xe2\x80\x99s knowledge base.
- Maintaining a healthy relationship with the clients.
- Provident Fund
- Performance bonus
- Yearly bonus
- Bachelor\'s (Preferred)
- Technical support: 1 year (Preferred)
- tele sales: 1 year (Preferred)
- total work: 1 year (Preferred)
- Hindi (Preferred)
- English (Preferred)
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Job Detail
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Job IdJD3345624
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMansarovar, Jaipur, Rajasthan, India
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EducationNot mentioned
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ExperienceYear