Job Description

Full job description

Company: Olive Builders

Location: Edappally

Employment Type: Full-time,

Qualification:- Degree,PG

:

We leading Builder is seeking a dedicated and enthusiastic Telecaller with excellent communication skills in English &Malayalam .The ideal candidate will be responsible for handling incoming calls, providing information about our Services, and generating leads through effective communication.

Key Responsibilities:

1. Handle Incoming Calls:

• Respond to incoming calls promptly and professionally.
• Provide accurate information about the company services.

2. Lead Generation:

• Identify potential leads through telephone interactions.
• Gather and record customer details for follow-up and further communication.

3. Customer Interaction:

• Maintain a positive and courteous demeanor during all customer interactions.
• Address customer queries and concerns effectively, ensuring customer satisfaction.

4. Record Keeping:

• Maintain detailed records of calls and customer interactions in the company's database.
• Update information as necessary to ensure accuracy and completeness.

5. Team Collaboration:

• Work closely with the sales and marketing teams to align efforts and share information.
• Participate in team meetings and contribute to the improvement of processes and strategies.

Requirements:

• Proven experience as a Telecaller or in a similar role is preferred.
• Exceptional communication skills in both Malayalam and English .
• Strong listening and problem-solving skills.
• High school diploma; additional qualifications will be a plus.

How to Apply:

Interested candidates are invited to send their resumes to hrm@olivebuilder.com , Please include "Telecaller Application" in the subject line of your email.

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Job Type: Full-time

Pay: ?12,000.00 - ?18,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Telecommunication: 1 year (Required)
• tele sales: 1 year (Preferred)
• total work: 1 year (Required)

Language:

• Hindi (Preferred)
• English (Required)

Work Location: In person

Expected Start Date: 20/11/2024