Job Description

Job Overview: As a Tele caller at Aranyakaa Farms, you will play a key role in our sales and marketing efforts. You will be responsible for reaching out to potential and existing customers, promoting our products, to enhance customer satisfaction and retention.

Key Responsibilities:

• Outbound Calls: Conduct outbound calls to potential and existing customers to introduce our products, services, and special offers.
• Lead Generation: Identify and qualify new leads through proactive outreach and follow-up.
• Customer Interaction: Address customer inquiries, resolve issues, and provide information about our products, services, and promotions.
• Database Management: Maintain and update customer records in our CRM system, ensuring accuracy and completeness.
• Sales Support: Assist with order processing, track sales metrics, and provide feedback on customer preferences and market trends.
• Promotional Campaigns: Support marketing campaigns by providing feedback on customer responses and helping to refine messaging.
• Reporting: Prepare and submit regular reports on call outcomes, customer feedback, and sales progress.
• Collaboration: Work closely with the sales and marketing teams to align strategies and ensure consistent messaging.

Qualifications:

• Experience: Previous experience in a telecalling or customer service role is preferred but not required.
• Communication Skills: Excellent verbal communication skills with a clear and pleasant phone manner.
• Persuasiveness: Ability to effectively pitch products and handle objections with confidence and professionalism.
• Customer Focus: Strong commitment to providing outstanding customer service and maintaining positive customer relationships.
• Technical Skills: Familiarity with CRM systems and basic computer applications (e.g., Microsoft Office).
• Organizational Skills: Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Adaptability: Ability to adapt to changing product lines and customer needs in a dynamic environment.

Preferred Attributes:

• Passion for Sustainability: A genuine interest in sustainable farming and organic products.
• Team Player: Collaborative spirit and willingness to support team goals and initiatives.

Benefits:

• Competitive salary
• Health and wellness benefits
• Opportunities for professional development
• Employee discounts on Aranyakaa Farms products
• Positive and supportive work environment

Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person

Application Deadline: 20/09/2024