Job Description

• Making outbound calls to prospective or existing customers to promote products, services, or offers.
• Handling inbound customer queries, complaints, and requests in a professional manner.
• Building and maintaining positive customer relationships.
• Addressing customer concerns, providing solutions, and ensuring customer satisfaction.
• Identifying potential leads, qualifying them, and pitching products or services.
• Converting inquiries into sales by persuading customers with clear and compelling information.
• Recording customer interactions, contact information, and sales progress in CRM systems.
• Maintaining accurate records of customer information, sales, and feedback.
• Achieving daily, weekly, or monthly sales targets set by the company.
• Staying motivated and resilient in the face of rejection to ensure performance consistency.
• Adhering to pre-written scripts or guidelines during calls to ensure consistent communication.
• Following up on previous interactions or calls as necessary.
• Conducting basic research on potential customers or markets to tailor the sales pitch accordingly.
• Collecting feedback from customers to improve services or products.
• Coordinating with team members, sales departments, or managers to align strategies.
• Sharing important customer feedback or insights with the team to enhance overall operations.
• Following company policies, including confidentiality and compliance with telemarketing laws.

Job Type: Full-time

Pay: ?12,000.00 - ?15,000.00 per month

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• Technical support: 1 year (Required)
• tele sales: 1 year (Required)
• total work: 1 year (Required)

Language:

• Hindi (Required)
• English (Required)

Work Location: In person

Speak with the employer
+91 9663196041
Application Deadline: 20/10/2024
Expected Start Date: 21/10/2024