Job Description

:

We are looking for an enthusiastic and results-driven Tele Caller to contribute to our sales team. The successful candidate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day, generating interest, qualifying prospects, and closing sales.

Responsibilities:

- Contact potential or existing customers to inform them about a product or service using scripts.

- Answer questions about products or the company.

- Ask questions to understand customer requirements and close sales.

- Direct prospects to the field sales team when needed.

- Enter and update customer information in the database.

- Take and process orders in an accurate manner.

- Handle grievances to preserve the company's reputation.

- Go the "extra mile" to meet sales quotas and facilitate future sales.

- Keep records of calls and sales and note useful information.

- Develop and sustain solid relationships with customers to encourage repeat business.

- Use CRM software to maintain a database of customer information, follow up on leads, and track progress.

Requirements:

- Proven experience as a telecaller or similar sales/customer service role.

- Proven track record of successfully meeting sales quotas preferably over the phone.

- Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems.

- Ability to learn about products and services and describe/explain them to prospects.

- Excellent communication and interpersonal skills.

- Cool-tempered and able to handle rejection.

- Outstanding negotiation skills with the ability to resolve issues and address complaints.

- High school diploma; BSc/BA will be a plus.

Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Schedule:

• Day shift

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Required)
• tele sales: 1 year (Required)
• total work: 1 year (Required)

Language:

• Hindi (Required)
• English (Required)
• Kannada (Required)

Work Location: In person