Job Description

Position: Telecaller

Location: Bangalore, KA 560114
Employment Type: Full-time

Job Summary: As a Telecaller, you will be responsible for reaching out to potential customers or clients via phone calls to promote our products or services, handle inquiries, and provide information. You will play a key role in achieving sales targets and enhancing customer satisfaction.

Key Responsibilities:

• Outbound Calls: Initiate outbound calls to potential customers from a provided list to introduce and promote our products/services.
• Customer Interaction: Engage with potential customers in a professional and courteous manner to understand their needs and offer suitable solutions.
• Lead Generation: Generate and qualify leads based on customer interactions and input into the CRM system.
• Follow-ups: Conduct follow-up calls to prospects who have shown interest in our products or services.
• Sales Targets: Achieve and exceed daily/weekly/monthly sales targets and objectives.
• Customer Support: Address customer queries, resolve issues, and provide information about products/services.
• Reporting: Maintain accurate records of calls, interactions, and customer information. Provide regular reports on call outcomes and sales progress.
• Feedback Collection: Collect customer feedback and report any concerns or suggestions to the management team.

Job Type: Full-time

Pay: ?14,000.00 - ?15,000.00 per month

Schedule:

• Day shift

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Required)

Work Location: In person