We are looking for a motivated and results-driven Telecaller to join our team. The successful candidate will be responsible for reaching out to potential and existing customers to promote products/services, address inquiries, resolve issues, and drive sales. This role requires excellent communication skills, a positive attitude, and the ability to work efficiently in a fast-paced environment.
Key Responsibilities:
• Make outbound calls to potential and existing customers to promote products/services.
• Answer inbound calls and respond to customer queries or concerns.
• Provide information about products, services, pricing, and offers.
• Maintain detailed records of customer interactions and feedback.
• Follow up on leads, schedule appointments, and close sales where applicable.
• Achieve daily/weekly/monthly targets set by the management.
• Update the customer database regularly to ensure accuracy.
• Build and maintain positive relationships with customers.
• Handle customer complaints with patience and resolve them efficiently.
• Work closely with the sales team to generate leads and achieve business goals.
Job Type: Full-time
Pay: Up to ?12,000.00 per month
Benefits:
• Cell phone reimbursement
Schedule:
• Day shift
Work Location: In person
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