Tele Caller Executive
Year Indore, Madhya Pradesh, India
Job Description
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We are seeking a driven and focused Telesales Representative to join our team! Our ideal candidate will have a strong background in telesales and be confident when speaking to customers. The focus of the role is to call customers, advise of the availability of products and services available for purchase and entice customers to buy the product or service. Responsibilities
- Make inbound & outgoing calls to customers to advise them of products and services that may be of interest to them.
- Take customer information and update it in the database as required.
- Explain products and service features to clients.
- Pass on leads to the outbound sales team if applicable
- Understand the customers\' needs and tailor the service to their needs.
- Be patient with a polite and customer-focused telephone manner.
- Update customer information such as change of address and phone number when requested to do so.
- Follow-up calls with emails if required.
- High school diploma or above
- Ability to communicate with customers and other staff members
- Strong problem-solving skills
- Knowledge of sales software and CRM systems and their functions
- Resilient and positive nature
- Able to work as part of a team and achieve team goals and targets
- Strong communication skills, both written and verbal
- proficient in the use of computers and their software
- Good interpersonal skills
- Good listening skills, with high levels of attention to detail
- Ability to multitask
- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Leave encashment
- Paid time off
- Day shift
- Evening shift
- Morning shift
- Night shift
- Overtime pay
- Performance bonus
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Job Detail
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Job IdJD3292700
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationIndore, Madhya Pradesh, India
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EducationNot mentioned
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ExperienceYear