Job Description

Job Title:

Telecaller Executive

Location:

First Floor, 20-21M, Railway Rd, Fruit Garden, New Industrial Township, Faridabad, Haryana 121001

Salary:

?5000- per month 8000 (Based on experience) + Incentives

Job Type:

Full-Time

Experience Required:

[0-2 years] (Freshers can apply)

Start Date:

[Immediate/WFO]

Job Summary:

We are hiring a

Telecaller Executive

to handle outbound and inbound calls, generate leads, and assist customers with inquiries. The ideal candidate should have strong communication skills, a persuasive approach, and a customer-friendly attitude. This role is perfect for individuals looking to start or advance their careers in sales and customer service.

Key Responsibilities:

Make outbound calls to potential customers and introduce products/services. Handle inbound customer queries and provide relevant information. Generate and qualify leads through effective communication. Follow up with customers to ensure conversion and satisfaction. Maintain accurate records of customer interactions in the CRM system. Achieve daily/weekly/monthly call and sales targets. Collaborate with the sales and marketing teams for campaign improvements. Address customer concerns and escalate issues when necessary.

Requirements:

Minimum qualification: High School Diploma or Bachelor's degree in any field. Strong verbal communication and active listening skills. Confidence in handling customer objections and closing deals. Basic knowledge of MS Office and CRM software (preferred). Ability to work in a fast-paced, target-driven environment. Self-motivated, result-oriented, and a team player.

Preferred Qualifications:

Prior experience in telecalling, telesales, or customer service (preferred but not mandatory). Fluency in multiple languages (a plus).

Perks & Benefits:

Fixed salary + attractive incentives based on performance. Training and mentorship to enhance sales and communication skills. Career growth opportunities in sales and marketing. Friendly and supportive work environment.

How to Apply:

Interested candidates can apply by sending their resume to [digitalcharanjeetacademy@gmail.com]

Job Types: Full-time, Permanent, Fresher

Pay: From ?5,000.00 per month

Benefits:

Cell phone reimbursement
Schedule:

Day shift Fixed shift
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person