Job Description

Position: Telecaller
Location: Suraj School, Pataudi
Job Type: Full-Time
Experience: 0-2 years (Freshers can apply)
Salary: Competitive (based on experience)

Key Responsibilities

• Inbound and Outbound Calling:
• Handle inbound queries from parents and prospective students.
• Make outbound calls to potential leads, introducing them to the school's offerings.
• Lead Management:
• Maintain and update the database of leads.
• Follow up with prospective parents to address queries and concerns.
• Information Sharing:
• Provide accurate information about the school's curriculum, facilities, admission process, and policies.
• Respond to inquiries in a professional and friendly manner.
• Coordination:
• Schedule appointments for school visits or virtual meetings with the admissions team.
• Coordinate with other departments for smooth onboarding of new students.
• Reporting:
• Prepare daily/weekly reports on calls, leads, and conversions.
• Customer Service:
• Build and maintain positive relationships with parents.
• Handle complaints and resolve issues effectively.

Qualifications

• Minimum 12th pass; a bachelor's degree is a plus.
• Prior experience in telecalling, customer service, or sales is preferred but not mandatory.
• Positive attitude and a willingness to learn.

How to Apply:
Interested candidates can send their resumes to Pataudi@surajschool.com or contact 8814008822 for more details.

Note: Female candidates are encouraged to apply.

Job Type: Full-time

Pay: ?15,000.00 - ?25,900.12 per month

Schedule:

• Day shift

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person