Tele Caller Executive

Year    Guntur, AP, IN, India

Job Description

Job description

Location: Andhra Pradesh

Type: Full-Time

About us:

LeapForWord is a product NGO committed to eliminating the single biggest bottleneck of Poor English Capabilities, which prohibits students of regional language communities from accessing Professional Education & better Employment Opportunities. Using our translation algorithm, we enable lakhs of teachers to teach English in their mother tongue through simple teaching techniques.

Our hiring philosophy:

We want to onboard like-minded people who are ambitious and passionate about personal growth and the organization. Our goal is to continue impacting over a million lives, and our team needs to be aligned with this vision. We believe that the organization can thrive only when every employee experiences personal growth along with it.

Where do you come in:

We're looking for a dedicated Teacher Support Executive to carry out the responsibility of servicing our customers •(Teachers from• •Telugu • •medium schools)•. The candidate is expected to work out of Andhra Pradesh.

Applicants are expected to know Telugu (native preferably), Hindi & English .

Candidates with the experience of working in the customer relationship or operations departments may find this job attractive. The candidate willl be working with our candid and collaborative team, where his/her knowledge will be highly appreciated.

Key responsibilities that you will have:

? Assorting data about training and certifications.

? Co-ordinating and Scheduling simultaneous campaigns for Project teams

? Generating ideas to boost campaigns and develop the training model.

? Should be able to design presentations timely.

? Coordinating and calling teachers with regards to different activities, campaign

? Solve complaints and service issues, stay proactive to solve potential problems

? Resolving teacher queries

? Ensure that the plans made by the event team are properly executed

? Handle any other work to ensure that the project is well managed

Key skills that we are looking for:

? Should possess strong management, communication and presentation skills.

? Should understand basic functionalities of Excel and Power point.

? Should have an understanding of how YouTube livestreams operate (not mandatory).

? Excellent proficiency in English and Telugu (Speaking, reading and writing skills)

? Should be able to co-ordinate, multi-task and meet deadlines.

? Should be creative and quick on their feet.

? Should be outcome and target oriented.

? Strong verbal and written communication skills required

? Comfortable with coordination activities.

? Should be willing & comfortable

? 1-2 years of minimum experience required

Why you should apply:

Working with LeapForWord will allow you to build your professional skills while contributing to society in a meaningful way. This role will enable you to thrive in your career because of the exposure that it has to offer, & the impact it will deliver.

Remuneration:

Remuneration based on skill set, prior experience, and value addition. The salary would be decided upon as per the sector standards.

To apply, mail your CV to with the subject - "Job Application: Teacher Support Executive- Andhra Pradesh" at careers@leapforword.org

Job Types: Full-time, Internship
Contract length: 12 months

Pay: ?225.00 - ?250.00 per day

Benefits:

• Provident Fund

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• Customer relationship management: 1 year (Required)
• tele sales: 1 year (Required)

Work Location: Remote

Application Deadline: 12/06/2024

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Job Detail

  • Job Id
    JD3388725
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Guntur, AP, IN, India
  • Education
    Not mentioned
  • Experience
    Year