Job Description

Key Responsibilities :

• Outbound Calls : Make a high volume of outbound calls to potential clients or customers.
• Product Knowledge : Explain the features and benefits of products/services offered by the company.
• Customer Queries : Handle incoming customer inquiries and provide information on services, pricing, and product details.
• Lead Generation : Qualify leads, generate interest, and convert prospects into sales or further inquiries.
• Data Entry : Maintain and update customer records in the database.
• Sales & Upselling : Sell products or services, and upsell when appropriate based on customer needs.
• Follow-up : Follow up on leads and inquiries to close sales or resolve customer issues.
• Customer Feedback : Collect customer feedback and report issues or trends to the management.
• Maintain Targets : Meet or exceed daily/weekly/monthly call quotas and sales targets.
• Complaint Resolution : Address and resolve any customer complaints or concerns promptly.
• Team Collaboration : Work closely with the sales and marketing teams to ensure smooth communication.

Job Types: Full-time, Permanent

Pay: ?8,086.00 - ?25,471.50 per month

Schedule:

• Day shift
• Fixed shift
• Monday to Friday
• Weekend availability

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person