Job Description

Franchise Coordinator cum Telecaller

No. of Openings - 2

Employment Type:

Full Time Job Time: 09:00 to 07:00(Male) & 09:00 to 06:30(Female)

Salary: 18,000/- to 20,000/-

Key Responsibilities:

Act as the primary point of contact for franchisees, addressing inquiries, providing guidance, and resolving issues related to operations, marketing, and training.

? Assist in the onboarding process for new franchisees, including organizing training sessions and preparing necessary materials to ensure a smooth transition.

? Maintain accurate and up-to-date franchise agreements, manuals, and other documentation. Ensure compliance with company policies and legal requirements.

? Facilitate effective communication between the franchise development team and franchisees. Distribute relevant updates, newsletters, and promotional materials.

? Monitor franchise performance metrics and provide regular reports to management. Identify areas for improvement and work with franchisees to implement best practices.

? Conduct research on industry trends and competitive landscape to support franchise development strategies.

? Assist in organizing franchise meetings, conferences, and other events, including logistics, agenda planning, and follow-up activities.

? Utilize CRM and other software to maintain franchisee records, track interactions, and ensure data accuracy.

? Work closely with cross-functional teams, including marketing, operations, and legal, to support franchise initiatives and address franchisee needs.

Qualifications:

? Bachelor's degree in Business Administration, Marketing, or a related field preferred.

? 2+ years of experience in franchise management, business operations, or customer service.

? Strong organizational skills and attention to detail.

? Excellent communication and interpersonal skills.

? Proficiency in Microsoft Office Suite and experience with CRM software.

? Ability to work independently and manage multiple tasks simultaneously.

? Knowledge of franchise industry standards and regulations is a plus.

hr asha 9898213281 hrashawadiwala@gmail.com

Job Type: Full-time

Pay: ?18,000.00 - ?20,000.00 per month

Schedule:

• Day shift
• Morning shift

Work Location: In person