Job Description

Responsibilities:

• Make outbound calls to potential clients, gathering accurate information and data to identify their specific software and IT needs.
• Meticulously maintain and update our client database, ensuring accuracy and efficiency for future interactions.
• Draft professional emails and correspondence to engage with potential clients and provide them with valuable information.
• Be the first line of contact for customer inquiries, addressing their needs and resolving issues with expertise and empathy, via phone and email.
• Proactively follow up with potential clients to nurture relationships and drive conversions.
• Consistently strive to achieve or exceed your sales targets, contributing to the overall success of the team.

The Ideal Candidate:

• Minimum 1 year of experience in a telemarketing or customer service role.
• Boasts exceptional communication skills with fluency in English, both written and verbal.
• Thrives in a collaborative environment while also demonstrating the ability to work independently.
• Has a proven track record of making a high volume of calls daily and efficiently converting leads.
• Demonstrates strong proficiency in Microsoft Office Suite, including Excel.
• Possesses exceptional problem-solving skills and the ability to remain calm and collected under pressure.
• Is a motivated and results-oriented individual with a passion for exceeding customer expectations.

Job Type: Full-time

Pay: ?10,000.00 - ?30,000.00 per month

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• Technical support: 1 year (Preferred)

Language:

• Hindi, English (Preferred)

Work Location: In person